Equality and Diversity

Llancayo House wishes to create a culture where people of all backgrounds and experience feel appreciated and valued. It is totally committed to achieving equality of opportunity in service delivery and employment.

Discrimination on the grounds of race, nationality, ethnic or national origin, religion or belief, gender, marital status, sexuality, disability, age or any other unlawful criterion will not be tolerated. Llancayo House is opposed to all forms of unlawful and unfair discrimination (including harassment of any kind). Llancayo House will take appropriate action wherever instances of discrimination and harassment occur, in the delivery of services and in the course of employment. It will work tirelessly to develop effective procedures and policies to combat all forms of unlawful discrimination and to share good practice.

Llancayo House will fulfill its legal obligations under the Sex Discrimination Act 1975, Equal Pay Act 1970 (as amended 2004), Race Relations Act 1976 (as amended 2000), the Disability Discrimination Act 1995, the Employment Equality (Sexuality) Regulations 2003, the Employment Equality (Religion or Belief) Regulations 2003, and the Employment Equality (Age) Regulations 2006.


Our eco-friendly policy is to constantly look for ways in which we can improve our green credentials. We will focus on:

  • Reducing waste
  • Reusing materials at every opportunity
  • Repairing, rather then throwing away, where we can

As our green culture becomes established and embedded, we aim to:

  • Encourage our staff and visitors to be responsible, corporate green citizens
  • Utilise energies and water sparingly
  • Consider environmental impacts in our purchasing
  • Endeavour to work with partner organisations that share our green values
  • Reduce the need for transport and its impacts on the environment

It is our intention to operate our business in an as environmentally friendly way as we can. What we have already done:

  • We reuse, or recycle incoming packaging materials (cardboard, polystyrene/cereal based beads, shredded paper, air bags, etc).
  • We use 100% biodegradeable plastic waste bags in all of our dustbins.
  • We use 100% biodegradeable cups in the bedrooms.
  • We minimise our use of paper. The increasing use of e-mail greatly reduces the amount of paper used in hard-copy correspondence, envelopes and letters. Processing information electronically is also much more energy and carbon efficient than physically sending hard copy.
  • We supply recycle bins for our office paper.
  • We are making 100% use of digital photography for the production of marketing materials. This minimises the use of film developing chemicals.
  • Our consumption of fuel and energy is closely monitored and we take care that it is not wasted through inefficiency or casualness. For example, we remind staff to turn off lights when leaving a room, and ask staff to use computers responsibly i.e. turning them off at night and using the stand-by mode during the day.
  • We recycle mobile phones and printer cartridges.
  • We only purchase paper that is FSC accredited.
  • We have reduced the amount of our landfill waste by finding ways of recycling waste material, either in-house or through working in conjunction with others who are able to use the material constructively.
  • We are ensuring that any new build/refurbishment plans adhere to current environmental standards and energy conservation requirements.
  • We use low-energy light bulbs throughout the property.
  • We have installed new insulation in our roof spaces.
  • We use rain water containers for watering the garden.
  • We encourage wildlife by using only organic fertilizer and allowing meadows and woodland for their habitat.
  • We are a member of Gwent Wildlife Trust and the RSPB.
  • We have planted over 800 trees in the past three years and have encouraged our neighbour to plant many trees since 1999.

What we intend to do in the future:

  • We will use a 200 year old water well as an alternative source of water supply.
  • We will utilize a condensing boiler in the kitchen.
  • We will encourage staff and visitors to recycle bottles, plastics, newspapers and aluminium cans.
  • We will install some multi-functional devices (for faxing, printing and photcopying) in our offices that will reduce energy and paper usage.
  • We intend to purchase our electricity from suppliers who re-invest in renewable energy sources.
  • We will choose our house vehicles with fuel efficiency in mind and their fuel consumption will be closely monitored.
  • We will offset the carbon effect of overseas recruitment by regularly planting trees.
  • We will encourage our business partners to strive for the same high level of environmental care.
  • We will encourage weblinks to sites promoting sensible and sustainable attitudes towards the environment, renewable energy, etc.
  • We will maintain proper footpaths through our grounds which are woodchip based and prevent damage to the garden areas.


Where possible we will choose to source our materials from suppliers who operate in an environmentally friendly manner and who are geographically local to us to reduce delivery miles.

We will continue to support the local economy and provide the freshest, organic free range food possible by using seasonal produce.

We aim to serve Fair Trade hot drinks in our dining room and to provide Fair Trade tea and coffee on the guest room tea trays.

In addition to using our own orchard produce for some fruit, vegetables and honey, and to using our free range hens' eggs, we will source other organic and free range produce from the following local suppliers:

Watkins, A. Park Farm Meats, Llantilio Crossenny, Abergavenny, Monmouthshire, NP7 8TD
(Lamb, beef & pork, traditionally reared. Home fed on grown feeds; cut up and prepared in the farm butcher's shop)

Jones, P.J. Wi-Wurri, Penwern Lane, Goytre, Monmouthshire, NP4 OAA
(Wholesale supplier of fresh fruit & vegetables to retail and catering establishments in the area)

Collinson, V. Bower Farm Dairy, Grosmont, Abergavenny, Monmouthshire, NP7 8HS
(Jersey cream, clotted cream, yogurt and milk from a pedigree Jersey herd. Also Gloucester Old Sport pork)

Sullivan, J. Vin Sullivan Foods, Gilchrist Thomas Ind Estate, Blaenavon, Torfaen
(Fish and Shellfish)

Tuffs, G. Farmhouse Freedom Eggs Ltd, Great House Farm, Gwehelog, Usk, Monmouthshire, NP15 1RJ
(Free range eggs)